You are not 100% satisfied with an item you received? Whatever the reason is, you won't be stuck with an item you cannot use or you do not want.
At Cmple.com we are proud to offer one of the best return policies in the online business. You may return your purchase for ANY REASON within 60 days of receipt for an exchange or a refund of the purchase price excluding our shipping. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund.
If a product arrives damaged, or we made a shipping error, we will pay to return the item to us and send a replacement to you. If you decide you do not want a replacement, the item can be returned under our standard return policy.
Please include a copy of your original invoice, order number, and email with your return order. Please include a brief note on the invoice if you have any additional information that you would like to provide.
To return your order, simply send your invoice and the return item(s) to:
It may take up to 7 business days to process your return after we receive your product.
All products MUST be returned 100% complete, and contain ALL original boxes, packing materials, plastic caps, contain all manuals, and other accessories/documentation provided by the manufacturer or Cmple.com, Inc.
Please Note: Unless the return or exchange is due to an error on our part, we cannot refund shipping and handling. We will issue a credit to the credit card used for the original purchase.
For international shipments, we cannot refund the brokerage (customs) fees.